A branch shows as Inactive because it was deleted. Nizam never erases a branch: it marks it inactive instead, so every document that names it stays intact.
What inactive means
- Old invoices, quotes and reports still show the branch exactly as it was.
- It is no longer offered for new work.
- It does not count towards the branches on your plan.
- Open Branches and find the branch.
- Change its Status back to Active.
- Confirm. It is available again straight away.
Good to know You can only make a branch active when your plan has room. If every active slot is taken, make another branch inactive or upgrade from Plan first.