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What happens at check-out?

Last updated: Fri, 30 Oct 2026

At check-out, the stay becomes a hotel invoice with one line for each night at its real rate, plus VAT and the payments already taken.

  1. Open the booking and choose Check-out.
  2. If money is still owed, choose Take payment & check out and record what the guest pays now.
  3. Or choose Check out with balance due to leave the rest owing.
  4. Confirm. The room becomes free again.

What the invoice shows

  • One line per night, at the price for that night. Weekday prices are applied where you set them.
  • VAT on the stay.
  • Every payment taken before and at check-out, and what is left to pay.
Good to know The invoice is posted to the free Accounts app automatically, as Hotel revenue.

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