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Can guests pay a deposit?

Last updated: Fri, 30 Oct 2026

Yes. A guest can pay in full or in parts at any stage: when booking, at check-in, during the stay or at check-out. Each payment gets its own receipt.

  1. Open the booking in Bookings.
  2. Choose Record payment, then pick Partial payment or Full payment.
  3. Enter the Amount, choose how it was Paid by (cash, card, bank transfer or other) and add a Reference if you have one.
  4. Save. A receipt is issued for that payment, and you can email it to the guest.

What you see

  • The booking shows Not paid, Partly paid or Paid in full, along with the amount still owed.
  • You can't record more than is still owed.
Good to know Every payment taken is carried onto the hotel invoice at check-out, so the guest only pays what is left.

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