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Who can change the plan or close the account?

Last updated: Fri, 30 Oct 2026

Only the organization owner. Members can be given access to almost everything else, but billing and ownership always stay with the owner.

Owner only

  • Choosing, upgrading or downgrading a plan.
  • Adding or changing the payment card.
  • Cancelling the subscription or deleting the organization.
  • Disconnecting the organization from an app.
Good to know A member who opens Plan sees the plan and its limits, but is told that the account owner can upgrade it. Ask the owner if a change is needed.

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