Skip to content
3 months free on every product. No card, no sales call. See the products

How do roles work?

Last updated: Fri, 30 Oct 2026

A role decides what a person may see and do in each part of the app. You choose it when you invite or edit someone, then fine-tune it if needed.

Access levels

  • None: the area is hidden from them.
  • View: they can look but not change anything.
  • Edit: they can add and change records.
  • Full: everything in that area, including deleting.
  • Extra actions, such as Download, are ticked separately.
  1. Open Users and edit the person.
  2. Pick a Role.
  3. Under What they can do, change any area or action that should differ.
  4. Save.
Good to know Only what you change by hand is kept as an exception. Everything else keeps following the role, so changing roles later stays simple.

Still need a hand?

Send us a request describing your question or problem, with any screenshots that help. Our support team reads every one and replies by email.

Submit a request